Endpoints & Users
Windows/Mac endpoints, patches, disk/CPU, critical services, sign-in anomalies.
- Health & performance baselines
- App/service checks
- Asset & warranty status
Servers & Cloud
Windows/Linux servers, AD, Microsoft 365, Azure resources, Kubernetes, SQL.
- Uptime & dependency maps
- Capacity & cost alerts
- Backup job verification
Network & Edge
Firewalls, switches, APs, SD-WAN, VPNs—and critical ISP links.
- Device & link health
- Throughput & QoS
- Wireless coverage & client quality
What You Get
Proactive Alerts
Noise-reduced, business-aware alerts with runbooks and escalation to the right people.
- On-call rotations & paging
- Multi-channel notifications
- Auto-ticketing into your helpdesk
SLAs & Reporting
Clear response/restore SLAs plus transparent weekly/monthly reports.
- MTTA/MTTR metrics
- Top incidents & trends
- Improvement backlog
Hygiene & Health
Keep your environment reliable: patching, baselines, and backup verification.
- OS & app patch compliance
- Backup test restores
- Configuration drift checks
Our Monitoring Stack
We integrate with modern tools—and we’ll work with your stack too.
Telemetry
- Agent & agentless polling
- Syslog, SNMP, WMI, API
- Microsoft 365 & Azure signals
Dashboards
- Environment health overview
- Service maps & SLOs
- Executive scorecards
Automation
- Auto-remediation runbooks
- Ticket & CMDB updates
- ChatOps & approvals
Right-Sized Coverage
Choose the level of monitoring that fits your risk and scale. Compare full details on our Monitoring pricing page.
Essentials
- Core uptime & health checks
- Alerting during business hours
- Monthly health report
Onboarding in 3 Steps
- Discovery & Scope. We map systems, dependencies, critical services, and alert preferences.
- Deploy & Baseline. Agents/pollers, dashboards, thresholds, and SLAs configured—then tuned.
- Operate & Improve. We run it day-to-day, report on outcomes, and continuously reduce risk.
Security & Compliance
Our monitoring supports common frameworks and audit reporting.
- Baseline policies aligned to CIS/NIST
- Access controls & least privilege
- Evidence packs for audits on request
Ready to modernize uptime?
We’ll right-size coverage and get your dashboards live fast.